Become a pivotal part of FIKA as a Cannabis Retail Experience Lead! Showcase your skills in customer service and team motivation while ensuring compliance in a thriving retail environment.
In this role, you will lead retail operations at FIKA's cannabis locations, overseeing daily activities like opening, closing, and maintaining a clean environment. Your background in retail sales principles will aid you in educating staff and enhancing customer relationships. The position focuses on delivering high-level service and effectively addressing customer inquiries or complaints.
Key Responsibilities: • Manage daily retail store operations and staff • Greet customers and provide product suggestions • Reinforce company policies and procedures • Provide ongoing training for team members • Address and resolve customer complaints effectively
Requirements: • At least 2 years of retail experience required • High school diploma or GED • Robust customer service background • Clear criminal record is a must • Provincial Cannabis Certification required
Join FIKA and help redefine the cannabis retail experience through exceptional service and team leadership. #J-18808-Ljbffr