Become a part of Higgins Insurance in Dartmouth, NS, as a Customer Service Broker focused on providing unparalleled client experiences. Enjoy the flexibility of hybrid working and a supportive team environment.
Join Higgins Insurance, under Orbit Insurance Services, to support members throughout Atlantic Canada as a Customer Service Broker. This position prioritizes client advocacy and requires an individual committed to delivering superior service while navigating a fast-paced, digital landscape. You will be equipped with the necessary tools to build relationships and enhance the client experience.
Key Responsibilities:
• Provide world-class customer service to clients
• Build and maintain strong client relationships
• Use creative tools to address member queries




• Collaborate with team members to enhance service delivery
• Engage in ongoing professional development and training
Requirements:
• Experience in customer service preferred
• Ability to thrive in a team-oriented environment
• Strong organizational and time management skills
• Commitment to continuous learning, CAIB or CIP is beneficial
• Excellent interpersonal and communication abilities
Support clients and influence positive outcomes as a Customer Service Broker at Higgins Insurance in Dartmouth.
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📌 Higgins Insurance Customer Service Broker Role (Dartmouth)
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Dartmouth