Join the technology team in Downtown Toronto as an Onsite Technical Support Specialist. This role emphasizes customer service and technical expertise in a fast-paced business environment.
You will leverage your experience to provide hands-on support for Windows PCs, Macs, laptops, and mobile devices. With 3+ years in remote administration, your responsibilities include troubleshooting, collaborating with peers, and developing educational sessions for end users. Enhance operational processes while keeping team members confident with their tech.
Key Responsibilities:
• Deliver top-notch technical support across divisions
• Troubleshoot issues for various devices and platforms
• Collaborate on training and support initiatives
• Manage communication with site leadership
• Conduct virtual and in-person training sessions
Requirements:
• Over 3 years in end-user technical support
• Experienced with Windows 10 and ticketing tools
• Mac support experience is an asset
• Knowledge of Active Directory preferred
• Relevant degree or skilled certifications preferred
Amplify your career with diverse technology exposure and a collaborative spirit!
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📌 Technical Support Specialist - Onsite (Toronto)
🏢 Altis Technology
📍 Toronto