Become an Engagement Specialist at the Castle Downs Family YMCA, focusing on creating welcoming experiences and guiding program registrations. Embrace your role in a community-centered setting.
This Experience Associate position focuses on delivering exceptional service to all guests. You will engage with members, helping them understand YMCA offerings and supporting a range of programs. Your ability to respond to inquiries and process memberships plays a crucial role in building community while ensuring every visit is memorable.
Key Responsibilities:
• Facilitate welcoming interactions for center visitors
• Process memberships and program registrations accurately
• Provide comprehensive information on services and programs




• Lead tours for new and prospective members
• Monitor health and safety standards within the center
Requirements:
• High School Diploma or equivalent essential
• Prior experience in customer service is desirable
• Intermediate First Aid & CPR-C certification needed
• Excellent communication skills are required
• Flexible availability for various shifts including weekends
Join us at the YMCA and help make a difference in the lives of people in Edmonton.
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📌 Engagement Specialist at Castle Downs YMCA (Edmonton)
🏢 YMCA of Northern Alberta
📍 Edmonton