Become a Technical Support Representative focused on turbochargers, providing essential troubleshooting and installation guidance. You’ll respond to customer inquiries through calls and online submissions while enhancing our technical resources.
The role entails delivering top-notch technical support related to turbocharger installation and diagnostics. You will collaborate closely with the Customer Service and Sales teams to resolve technical questions while advising on potential product issues to Product and Quality teams. Your metrics tracking will support quality improvements and enhance customer satisfaction.
Key Responsibilities:
• Deliver technical assistance through phone and online support
• Collaborate with Customer Service and Sales on technical queries




• Provide insights on product issues to Quality and Engineering
• Enhance content for catalog improvement and images
• Track support metrics for monthly reporting
Requirements:
• High School diploma or GED preferred
• 1 year of automotive repair experience required
• Strong understanding of automotive repair applications
• Proficient in Microsoft Office tools
• Robust communication skills for effective customer interaction
Utilize your automotive expertise and drive excellent customer support in this pivotal role.
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📌 Technical Support Representative for Turbochargers (Surrey)
🏢 Cloyes Gear and Products
📍 Surrey