Elevate customer experiences as a Retail Team Lead, supporting Store Management in maximizing sales and brand loyalty. Help shape an engaging shopping environment through effective problem-solving and team guidance.
As a Team Lead, you will collaborate closely with the Store Management team to ensure retail excellence and customer satisfaction. This role emphasizes developing customer relationships through storytelling and visual merchandising. You will coach team members, support onboarding, and share crucial feedback, fostering a collaborative atmosphere that champions brand values and customer engagement.
Key Responsibilities:
• Efficiently address customer questions and concerns
• Creativity in visual merchandising and store cleanliness




• Train and mentor Customer Consultants in best practices
• Serve as a flexible role model within your team
• Drive customer engagement through product demonstrations
Requirements:
• Proven experience in a retail customer-facing role
• Genuine enthusiasm for the beauty market
• Solid communication and listening skills
• Effective time management and multitasking abilities
• Capable of lifting 25 lbs and standing for extended periods
Lead your team to success by cultivating a customer-oriented store experience.
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📌 Retail Team Lead in Beauty Industry (Newmarket)
🏢 The Body Shop Canada
📍 Newmarket