18 MONTH CONTRACT – Starting September 2026

Family Transition Place is seeking an experienced and dynamic individual to join our team as Shelter Supervisor - this is a contract position for 18 months. Reporting to the Director of Client Services, this position will provide supervisory oversight for the Shelter team.

Responsibilities will include:

- Support the Shelter Program
- Available to consult and provide support and debrief in relation to client situations
- Participates in case management, through regular consultations with staff and attendance at appropriate meetings
- Ensures the training, supervision and assessment of Counsellors, volunteers and students
- Ensures staff are submitting timely, appropriate and accurate information to inform statistical reporting of service delivery in compliance with funder and agency requirements
- Supports acts of individual advocacy on behalf of clients
- Addresses client complaints and issues as needed
- Provides on-call coverage and emergency back-up support
- Administrative Duties
- Develops, maintains and oversees the Shelter staffing schedule and ensures shifts are covered
- Conducts Caseworks audits as deemed necessary by the Director though regular consultation with staff




- Assists with research and preparation of documents as needed for Ministry directives
- Ensures completion and accuracy of time sheets for payroll
- Available to back fill as necessary
- Committing to the agency’s core values of: Compassion, Integrity, Equity and Social Responsibility
- Adhere to FTP policies and procedures and compliance with required legislation and regulatory requirements such as OHSA, AODA, etc.
- Demonstrating initiative and a dedicated commitment to Diversity, Equity, Inclusion, and Belonging, showcasing a proactive approach to continuous learning and active participation in fostering an inclusive work setting
- Performing other duties or responsibilities as negotiated or assigned

Qualifications

- Post Secondary education in the Social Service field or a related field with some experience in the same or similar setting
- Minimum of 3 years of supervisory or coordination experience
- Eligible for registration with a Counselling/Social Work focused College or Regulatory body
- Administrative, supervisory and leadership experience
- Feminist leadership skills
- Knowledge of issues of violence against women and children
- Understanding the links between violence, trauma, addictions and mental health issues

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📌 Shelter Supervisor - Contract (Orangeville)
🏢 Ontario Association of Interval & Transition Houses
📍 Orangeville