Elevate your IT career with Felix Health as an IT Systems Engineer in the Greater Toronto Area. This hybrid role focuses on IT support, SaaS administration, and troubleshooting.

As an IT Systems Engineer, you'll manage day-to-day IT support and operational tasks while collaborating closely with IT leadership. This position requires 1-2 monthly in office visits, making it essential to be comfortable working independently as part of a remote team. You'll help with onboarding, oversee SaaS platforms, and tackle hardware troubleshooting.

Key Responsibilities:



• Provide L1/L2 IT support for staff using Mac and Windows • Manage helpdesk tickets through Jira with prompt communication • Assist in onboarding/offboarding and user account management • Troubleshoot hardware and network issues during on-site visits • Monitor system health and ensure platform security compliance

Requirements: • 1-3 years of IT support or engineering experience • Experience with multiple SaaS platforms and admin duties • Robust troubleshooting skills for software and hardware • Familiarity with networking concepts and configurations • Valid driver’s license and ability to travel locally

Utilize your IT support, SaaS management, and problem-solving skills at Felix Health, making a significant impact in digital healthcare. #J-18808-Ljbffr

📌 IT Systems Engineer at Felix Health (Winnipeg)
🏢 Felix
📍 Winnipeg