Company descriptionAlterfinais a quick-growing company reinventing alternative consumer financing. Our mission: to offer credit solutions that are tailored, human, and responsible.We aim to become the preferred alternative financing solution for Canadians by helping them navigate their immediate financial challenges while equipping them to develop healthy financial habits.Our five core values— respect, integrity, empathy, innovation, and excellence —guide everything we do and help shape our culture.Joining Alterfina means becoming part of a dynamic team where your role has a direct impact on the company’s success… and on the lives of our clients.Purpose of the roleAt Alterfina, things are moving fast! As a rapidly growing company now firmly established in the Ontario market,



we are looking for passionate customer service professionals who want to make a real difference in the client experience.Are you bilingual, people-oriented, and motivated by a dynamic environment where no two days are the same? We want to meet you!Your role with usAs a Bilingual Customer Service Representative, you will be much more than just a point of contact — you will be a true partner for our clients.Your goal? Deliver a human, reassuring, and efficient experience with every interaction.What will your days look like?Welcome and assist clients by phone, email, and text messageQuickly understand their needs and provide tailored solutionsClearly explain our products, terms, and toolsHandle day-to-day requests such as payments,

📌 Bilingual Customer Service Agent (Hybrid) (Les Jardins-de-Napierville Regional County Municipality)
🏢 Alterfina
📍 Les Jardins-de-Napierville Regional County Municipality