Join Northern Credit Union as a Member Support Associate, where you will enhance member communication through phone and digital service channels. As a part-time team member, you will play a vital role in promoting products and assisting with financial inquiries.
Located at the Second Line Hub, this temporary position invites enthusiastic candidates with banking experience to facilitate seamless service for our members. Your expertise will be pivotal in helping them navigate lending and investment options effectively while maximizing their self-service capabilities. Collaboration is essential to ensuring excellence in service delivery.
Key Responsibilities:
• Serve as the initial contact for all member inquiries
• Increase awareness of services through effective promotion




• Support members in utilizing self-service options
• Deliver consistent, high-quality service and support
• Work collaboratively to meet daily member service goals
Requirements:
• High school diploma with banking or sales experience
• Familiar with Credit Union systems and products
• Solid skills in Microsoft Office
• Efficient time management and organizational abilities
• Drive for excellence and continuous learning
Support our members' financial goals by providing superior service at Northern Credit Union.
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📌 Member Support Associate at Northern Credit Union (Sault Ste. Marie)
🏢 Northern Credit Union
📍 Sault Ste. Marie