RBC is seeking an Associate Director, Senior CRM Business Systems Analyst to spearhead the modernization of its CRM platform focused on Capital Markets. This role leverages Agile methodology and technical acumen within a collaborative team environment.You'll manage a transformative project, working closely with cross-functional teams to ensure the successful delivery of a new Salesforce FSC application. Your role includes capturing business requirements, leading scrum sessions, and mentoring junior analysts to drive team-oriented solutions.



A perfect fit for candidates with deep CRM knowledge and a passion for innovative technology.Key Responsibilities:Conduct requirement planning and alignment with business standardsCollaborate on technical designs and testing scenariosFacilitate ongoing communication with stakeholdersOversee project constraints in partnership with the Scrum MasterCreate and maintain reusable documentationRequirements:5-7 years in Business Systems AnalysisStrong CRM systems knowledge, particularly SalesforceExperience with Agile principles and tools like ConfluenceProficient in data mapping and analysisComfortable presenting to large audiencesJoin RBC to lead CRM innovations that impact thousands of users globally.#J-18808-Ljbffr

📌 Associate Director For Crm Systems At Rbc (Toronto)
🏢 Socket.dev
📍 Toronto