Join Northern Credit Union as a temporary part time Member Support Associate and create positive member interactions. Focus on providing high-quality service while promoting banking products effectively.
This role at our Second Line Hub is crucial for enhancing member experiences. As a Member Support Associate, you will be the first contact for inquiries through phone and digital platforms. You will market diverse products including loans and investments while guiding members in using self-service delivery options to ensure smooth banking interactions.
Key Responsibilities:
• Act as the initial contact for service requests
• Promote various lending and investment products
• Assist members in navigating self-service options




• Collaborate with team members to meet service standards
• Ensure high-quality service at all times
Requirements:
• High school diploma with banking or sales experience
• Familiarity with Credit Union systems is an asset
• Microsoft Office proficiency
• Ability to organize and manage time effectively
• Willingness to continuously learn about products and processes
Deliver top-notch service while promoting financial solutions with Northern Credit Union.
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📌 Part-Time Member Support Associate Role (Sault Ste. Marie)
🏢 Northern Credit Union
📍 Sault Ste. Marie