Take on a pivotal role in utility billing support as a representative with Peel Region in Brampton. Experience the blend of hybrid work while addressing vital customer inquiries effectively.

This 13-month contract requires a quick-paced, organized individual to ensure timely and accurate utility billing. Liaise with customers and law firms while using your problem-solving abilities to manage billing adjustments and account classification. Your commitment to customer satisfaction will be key as you engage in various administrative responsibilities.

Key Responsibilities:



• Resolve customer inquiries using the Five9 system • Input ownership changes into billing applications • Address billing-related correspondence from customers • Collaborate with City Plumbing Departments for data accuracy • Calculate and process final readings and billing adjustments

Requirements: • Minimum of three years in customer service or billing • Expertise in managing high call volumes • Strong analytical skills and proficiency in Excel • Experience with utility billing systems preferred • Level 1 Criminal Record Check required

Support Peel Region's commitment to exceptional service through accurate utility billing and customer interaction. #J-18808-Ljbffr

📌 Brampton Utility Billing Customer Support (Winnipeg)
🏢 Region of Peel
📍 Winnipeg