Join Jolera as a Technical Support Professional and contribute to exceptional client satisfaction in Toronto. You will leverage your diverse technical skills to troubleshoot a range of devices.
As a key support figure, this on-site role requires strong communication abilities and technical knowledge to resolve user issues across various platforms, including Windows and Mac. Ideal candidates have a degree or diploma and proven analytical skills to ensure high-quality service delivery.
Key Responsibilities: • Manage and track service tickets effectively • Conduct on-site diagnostics and problem resolution • Document support activities comprehensively • Provide technical assistance to end users • Maintain inventory of devices and network printers
Requirements: • 1-3 years in a technical support workplace • Strong understanding of desktop operating systems • Proven problem-solving and teamwork abilities • Familiarity with Office 365 and Adobe applications • Ability to communicate technical concepts clearly
Shine in a team-oriented setting and enhance client experiences through your expertise at Jolera. #J-18808-Ljbffr
📌 Technical Support Professional at Jolera (Winnipeg)
🏢 Jolera
📍 Winnipeg
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