Become a Solutions Engineer with EliseAI, where you'll enhance systems that improve housing and healthcare. This hands-on role involves technical support, client interaction, and problem-solving to elevate customer experiences.

In the Technical Solutions & Support team, you will serve as a subject matter expert while assisting clients with system functionalities. This position requires strong analytical skills, proficiency in data-driven decision-making, and an empathetic approach to resolving customer issues. A commitment to outstanding service will ensure clients can fully leverage our AI solutions for broader operational efficiency.

Key Responsibilities:



• Understand client needs and onboard effectively • Communicate clearly to resolve issues with clients • Investigate and document root causes of problems • Advise on best practices for client system use • Manage and prioritize support requests based on impact

Requirements: • Bachelor’s degree in Computer Science or equivalent • 1-3 years in a technical support role • Experience with CRMs like Zendesk • Strong written and verbal communication skills • Willingness to work in office five days a week

Elevate your technical skills while driving significant change in housing and healthcare sectors with EliseAI. #J-18808-Ljbffr

📌 Solutions Engineer at EliseAI (Toronto)
🏢 Elise A.I. Technologies
📍 Toronto