Join Ericsson’s dynamic team in Ottawa as a Senior Product Support Professional focused on RAN solutions. Be integral to driving innovation and customer satisfaction in a tech-driven environment.In this pivotal role, you will provide critical technical support for Ericsson's RAN products, working in the RAN Software & Compute Platforms Engineering unit. You will engage with various teams to troubleshoot issues and enhance relationships between design and customer success. Your innovative contributions will play a significant role in commercial deployment support and system integration efforts.Key Responsibilities:
- Deliver expert competence in RAN product usage
- Strengthen collaboration with internal development teams




- Drive fault identification and resolution activities
- Participate in integration and support initiatives
- Facilitate effective communication with customersRequirements:
- Degree in Engineering or related technical field
- Extensive RAN troubleshooting experience
- Familiarity with RAN SW systems
- Proven ability to work cross-functionally
- Robust English communication skillsHarness your technical skills and creativity to influence future RAN solutions at Ericsson in Ottawa.#J-18808-Ljbffr

📌 Ottawa Senior Product Support Engineer
🏢 Ericsson
📍 Ottawa