Join FCT as the Director of Operations Management, where you will lead creative strategies and enhance customer satisfaction. This role emphasizes mentorship and operational efficiency.In this leadership role, you will be responsible for the overall execution of operations within your division at FCT. You will cultivate relationships across departments to ensure cohesive and efficient operations. Your focus will be on attracting top talent and nurturing a culture of engagement and high performance.Key Responsibilities:Oversee daily operational activities and strategic planningBuild strong partnerships with sales and product managementMentor managers to improve talent management practicesAnalyze performance metrics to enhance resource deploymentOptimize processes for mortgage servicing and customer interactionRequirements:At least 10 years of experience in managementBachelor's degree in a related field is advantageousProven ability in managing large teamsKnowledge of industry best practices and customer segmentsBilingual skills considered an assetLead operations with a focus on efficiency, employee engagement, and exceptional customer experiences at FCT.#J-18808-Ljbffr

📌 Director Of Operations Management (Oakville)
🏢 FCT
📍 Oakville