Explore a fulfilling career with Hafele as a Bilingual Customer Service Leader, where your role extends beyond inquiries to creating exceptional customer experiences. Engage with clients while supporting your team’s objectives and growth.Hafele, renowned in hardware solutions since 1923, is looking for a Bilingual Customer Service Leader. In this pivotal role, you’ll manage incoming requests while facilitating order adjustments and product education. You will work within a team-oriented environment where your input contributes directly to the company’s goals.Key Responsibilities:- Handle customer needs via phone and email interactions- Create and adjust orders based on customer requests- Inform customers about innovative product offerings- Organize pickups and returns with efficiency- Collaborate with various departments to foster successRequirements:- Bilingual capability is a must- Proficient in Microsoft Office Suite- Familiarity with architectural hardware is advantageous- SAP experience strongly preferred- Strong initiative and multitasking skillsDrive customer satisfaction and join Hafele in making a lasting impact in the hardware industry.#J-18808-Ljbffr

📌 Customer Service Leadership Role At Goodmorning.Com (Winnipeg)
🏢 GoodMorning.com
📍 Winnipeg