Customer Care Facilitator (Winnipeg)

Customer Care Facilitator (Winnipeg)

20 Aug
|
Saskatchewan Workers' Compensation Board
|
Winnipeg

20 Aug

Saskatchewan Workers' Compensation Board

Winnipeg

Become a vital part of the Workers Compensation Board as a Customer Care Facilitator in Regina. This full-time role focuses on assessing worker needs and administering benefits to ensure effective recovery plans.The WCB is looking for a dedicated individual to handle case management and facilitate recovery strategies for injured workers. This position requires a university degree in a relevant field along with 1-2 years of experience. You will engage with various stakeholders to streamline return-to-work processes, advocate for workers, and authorize necessary benefits.Key Responsibilities:- Assess individual worker needs for recovery plans- Manage and collaborate on assigned caseloads- Prepare plain language decisions for cases- Partner with healthcare providers and employers- Authorize services and benefits for workersRequirements:- Bachelor's degree in health care or related field- 1-2 years of case management experience- Valid class 5 Saskatchewan drivers license- Ability to work in a field position- Robust skills in decision-making and communicationYour expertise in case management and effective recovery planning will make a significant difference at the WCB.#J-18808-Ljbffr

📌 Customer Care Facilitator (Winnipeg)
🏢 Saskatchewan Workers' Compensation Board
📍 Winnipeg

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