LBMX, a London, Ontario–based SaaS company, seeks a Customer Success Manager for Buying Groups to own post-go-live relationships, drive adoption, and ensure renewals across a defined portfolio.
You will collaborate with Implementation, Support, Account Management, and Product to identify risks, deliver value, and expand contracts, while maintaining accurate CRM records and guiding customers to measurable outcomes.
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📌 Buying Groups: Customer Success Lead (London)
🏢 LBMX
📍 London
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