FOX Factory, Inc. in Burnaby is seeking a Customer Service Representative to guide customers and dealers through the FOX experience, providing professional assistance by phone, email, and chat, handling orders and inquiries. The role relies on product knowledge of bikes and parts, transparent communication, empathy, and ability to multi-task. You will collaborate with other departments, manage dealer accounts, and support events as needed.
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📌 Bike Customer Success & Support Specialist (Winnipeg)
🏢 FOX Factory
📍 Winnipeg
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