Join a dynamic team as a Bilingual Customer Experience Assistant. Your role focuses on facilitating effective communication and processing orders efficiently in a hybrid work setting.
In this position, you will collaborate with various internal functions to ensure timely order management and high-quality customer interactions. Assess customer needs carefully and coordinate logistics to deliver optimal service. Your initiative and good judgment are vital for success.
Key Responsibilities:
• Analyze customer requirements for products and shipping
• Enter orders and quotes accurately in the system
• Work with logistics to secure competitive freight rates
• Update customers on their order or quote status
• Assist sales teams to deliver exceptional service quality
Requirements:
• College Diploma required
• 1-3 years of customer service experience
• Bilingual in English and French; Spanish advantageous
• Solid attention to detail and organizational skills
• Flexible and adaptable to changing priorities
Enhance the customer journey by leveraging your skills in a highly respected global brand.
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