Join The Nationwide Group as a bilingual Customer Service Agent, utilizing your French and English skills in a dynamic setting. Deliver stellar customer support while processing appraisal requests efficiently.
This role focuses on providing exceptional service within a high-volume team. As a Customer Service Agent, you will manage appraisal requests while ensuring compliance with policies and client needs. Your communication skills will play a key role as you liaise with lenders, brokers, and appraisers in a timely manner.
Key Responsibilities:
• Process appraisal requests via NAS appraisal platform
• Provide status updates and assist clients as needed
• Review requests for compliance with company standards
• Work with management to meet deadlines and service agreements
• Diagnose issues and escalate priority requests effectively
Requirements:
• Bilingual in French and English
• Strong customer service background
• Excellent written and verbal communication skills
• Understanding of appraisal processes and standards
• Capability to meet performance metrics efficiently
Leverage your language skills in a rewarding Customer Service Agent role at TNG.
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📌 Customer Service Agent (Bilingual) TNG (Markham)
🏢 The Nationwide Group
📍 Markham