Drive success in customer-centric initiatives as a Pilot Success Manager with Geotab. This position supports strategic accounts by managing creative product pilot projects across North and Latin America.
Geotab, recognized as a Great Place to Work™ and a global leader in IoT, is on the lookout for a Pilot Success Manager. In this role, you will facilitate the customer experience through tailored product pilots. Your influence will be critical in meeting business objectives and enhancing customer relationships.
Key Responsibilities:
• Manage end-to-end pilot project lifecycle
• Serve as the primary point of contact for customers
• Define clear objectives and KPIs with stakeholders
• Prepare insightful reports based on pilot data
• Facilitate customer onboarding and training
Requirements:
• 5+ years in Sales Engineering or Customer Success
• Experience with complex technical deployments
• Strong project management and communication capabilities
• Analytical mindset for uncovering trends and proving ROI
• Familiarity with fleet management or logistics
Unlock the full potential of Geotab’s innovative solutions by leading pilot projects that ensure customer success.
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📌 Customer Pilot Success Manager Role (Oakville)
🏢 GEOTAB
📍 Oakville