Join Canadian Tire Bank as an Intermediate Business Analyst focused on enhancing operational excellence in customer communications. This role emphasizes accuracy and compliance across various service channels.
As part of the team, you will engage in managing daily production activities and working with internal and external stakeholders. A Bachelor's degree and 3-5 years of relevant experience are required to succeed. You'll also support governance activities while seeking ways to improve processes.
Key Responsibilities:
• Oversee daily production processes and quality assurance
• Manage vendor relationships and governance oversight
• Investigate issues affecting customer communications
• Coordinate operational changes and service requests




• Assist in testing and implementation of current systems
Requirements:
• 3-5 years in financial services or communications management
• Bachelor’s degree in a relevant discipline
• Excellent problem-solving and stakeholder management skills
• Strong organizational abilities with attention to detail
• Familiarity with compliance and risk management activities
Leverage your experience in banking operations to enhance service delivery at Canadian Tire Bank.
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📌 Intermediate Business Analyst for Banking Operations (Welland)
🏢 Canadian Tire Bank
📍 Welland