IT Coordinator - Limited Term

Tracking Code: req2220

Faculty/Department: Information Technology (IT) Services Department

Number of Positions: 1

Appointment Type: Limited Term

Hours of Work: 35 hours per week

Salary Range: Level 7- Starting Salary, Step 1$70,997

Posting Date: August 12, 2026

Closing Date: August 18, 2026(11:59 pm EST)

Job Summary This role provides client support and coordinates the provisioning, deployment, and management of technology assets for faculty and staff. Responsibilities include asset lifecycle management, annual hardware and software refreshes, responding to service requests, maintaining asset records and reports, and supporting the ERP Systems and Reporting team’s operational priorities. The role requires effective coordination, attention to detail, and timely follow-through on time-sensitive activities.

Nature of work This position reports to the Manager, ERP Systems and Reporting within IT Services.

Responsibilities/accountabilities

Serve as the primary point of contact for faculty and staff technology requests, providing timely and professional customer service

Coordinate the provisioning, deployment, refresh, rental, and disposal of technology assets

Maintain accurate asset inventories, records, and reporting to support operational requirements

Plan and coordinate annual hardware and software refresh initiatives across academic and administrative areas

Develop and maintain project schedules, tracking tools, status reports, and stakeholder communications

Collaborate with IT teams, service partners, and departmental contacts to deliver technology programs and services effectively

Coordinate faculty and administrative technology asset programs,



including quota and fleet asset management activities

Support the ERP Systems and Reporting team through coordination, documentation, reporting, and other operational priorities as assigned

Required Skills

Solid knowledge of customer service, business operations, and project coordination principles

Excellent written and verbal communication, organizational, and reporting skills

Demonstrated ability to manage multiple priorities, coordinate activities across diverse stakeholders, and deliver results in a time-sensitive environment with a high degree of accuracy and attention to detail

Required Education

3 year diploma/degree in Business Administration or similar

An equivalent combination of education and related experience may be considered

* Verification of Academic credentials may be required

Required Experience

3+ years experience in customer-service or relevant related field

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement,



employment will also be governed by the university’s policies which may also be found on our website https://ontariotechu.ca and which may be amended from time-to-time.

OntarioTech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle. If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the university’s policies for accommodating employees with disabilities please review the university’s Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location Oshawa, Ontario, Canada

Expected Start Date 8/24/2026

Expected End Date 3/31/2027

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