Become a Guest Service Supervisor at HAC Québec SEC in Baie-Saint-Paul, Quebec, where your hospitality expertise shines. Oversee the reception and concierge teams to ensure outstanding service.

This full-time position requires an individual with solid customer service experience in the hospitality industry. You will play a key role in planning arrivals and ensuring that both guests and team members receive top-notch support. Your ongoing presence in service areas is critical for upholding aesthetic standards and adherence to health and safety protocols.

Key Responsibilities:



• Coordinate arrivals for regular guests and VIPs • Provide support for team members' growth and success • Maintain high service area aesthetics consistently • Collaborate with departments to ensure smooth operations • Serve as a key resource for complaint management

Requirements: • 1 to 2 years relevant experience in hospitality • Excellent empathy towards guest interactions • Ability to swiftly handle requests and resolve issues • Professionalism with dissatisfied guests and situations • Solid computer skills, OPERA experience an asset

Lead and inspire a dedicated team to deliver service excellence in the heart of Baie-Saint-Paul! #J-18808-Ljbffr

📌 Guest Service Supervisor at HAC Québec SEC (Winnipeg)
🏢 Germain Hotels group
📍 Winnipeg