At Downtown AutoGroup, serve as the Lead Management Coordinator and be the catalyst for customer engagement. Transform inquiries into valued appointments and memorable experiences in the automotive space.
In this role, you will be the initial contact for potential guests, turning their interests into appointments while delivering exceptional customer service. Your enthusiasm and communication prowess will set the tone for their dealership experience. By managing leads and supporting both sales and service, you play a critical role in our operational success.
Key Responsibilities:
• Respond promptly to user inquiries via various channels
• Schedule and manage customer appointments with precision
• Assist sales teams by pre-qualifying customer leads




• Maintain CRM systems with updated customer information
• Ensure customer satisfaction through consistent follow-ups
Requirements:
• High school diploma or equivalent
• Robust communication skills with persuasive demeanor
• Proficient in CRM systems and Microsoft Office
• Organized with multitasking ability
• Flexibility to work on weekends and evenings
Utilize your skills to enhance customer interaction and satisfaction at Downtown AutoGroup, where every call counts.
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📌 Downtown AutoGroup Lead Management Coordinator (Toronto)
🏢 Downtown AutoGroup
📍 Toronto