Join Grundfos as the CSSC Manager for OEM Solutions and lead a skilled team delivering world-class customer service and technical support. This role is hybrid and focuses on empowerment and growth.
In this pivotal position, you will develop and lead an internal sales support team. Your core focus will be on providing exceptional technical quotations and customer solutions, thus enhancing the reputation of Grundfos. This role requires a commitment to continuous improvement while achieving critical sales targets and performance management.
Key Responsibilities:
• Develop a high-performing team of application engineers • Deliver world-class technical quotations within set targets • Drive improvements in team efficiency and customer satisfaction • Foster a sales-minded culture through performance dialogues • Participate in the hiring process and employee development
Requirements: • Bachelor’s degree or equivalent work experience (5+ years) • 3+ years of management experience in a technical role • Robust focus on customer service excellence • Effective communication and networking abilities • Background in water technology is advantageous
Lead your team to success and ensure top-tier customer satisfaction at Grundfos. #J-18808-Ljbffr