Elevate customer success at Snyk in Ottawa as a Spanish Speaking Technical Success Manager. Utilize your technical expertise to drive customer adoption and ensure business outcomes.
In this role, you will oversee technical success for a diverse portfolio of customers, engaging them with scheduled sessions aimed at maximizing their value from Snyk. Your experience in managing customer relationships in a technical context will shine as you lead workshops, analyze usage data, and create educational resources.
Key Responsibilities:
• Own technical success across a large portfolio of clients • Lead workshops to foster a self-sufficient user community • Analyze customer data to identify trends and risks • Develop programs for current customers to achieve quick security wins • Synthesize client feedback into product roadmap improvements
Requirements: • 5+ years in customer-facing technical roles • Proven ability in designing one-to-many engagement programs • Knowledge of developer tools like GitHub and Jenkins • Understanding of Application Security concepts • Excellent written and verbal communication skills
Leverage your technical and coaching skills to enhance client outcomes and drive success at Snyk. #J-18808-Ljbffr
📌 Spanish Speaking Technical Success Manager (Montreal)
🏢 Work in Ottawa
📍 Montreal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.