Front Desk Agent Mysa Nordic Spa Saint Peters Bay

Front Desk Agent Mysa Nordic Spa Saint Peters Bay

20 Aug
|
Murphy Hospitality Group
|
Saint Peters Bay

20 Aug

Murphy Hospitality Group

Saint Peters Bay

Mysa Nordic Spa & Resort is Prince Edward Island’s first Nordic Spa. Located in St. Peters, Mysa offers a wide range of spa and relaxation services including Scandinavian hot baths, essential oil steam rooms, cold water plunges, a Finnish sauna, massage therapy, meditation, and relaxation sessions. The resort also includes 17 water view accommodations, top-tier food and beverage service, and provide residents and visitors with a place to heal, rejuvenate, and refresh.

As a Front Desk Agent, You Will
Greet arriving guests in a friendly manner, provide our spa check in process, and explain spa procedures
Resolve guest complaints and questions, referring to management for direction when needed
Clerical duties required, such as responding to emails, answering the phone, and booking spa and accommodation appointments
Comply with front desk procedures and perform assigned duties with attention to detail, accuracy, courtesy, and cooperativeness
Process guests' departures, calculate charges, and receive payments
Promote sales advice by communicating current promotions and offering products and treatments
Daily laundry duties and folding of towels and robes, as required




Light cleaning and inspection of locker rooms and common areas throughout shift
Work alongside Mysa team to establish a safe and fun atmosphere

What You Bring
A sociable and outgoing personality
Effective interpersonal skills
A positive and friendly attitude with a willingness to work within a close team orientated setting
Self-motivated and reliable
Ability to work with little supervision and maintain a high level of performance
Prioritization and time management skills
Ability to work under pressure in a fast-paced workplace without compromising quality
Reliable transportation and a versatile schedule (available for weekends and evenings)
Currently living in Prince Edward Island
Excellent verbal and written communication skills
Previous customer service experience required: 1 year (preferred)

What We Offer
Competitive wages
Employee Family Assistance Program
Growth and professional development opportunities
Discounts at all MHG locations across Atlantic Canada as well as local shops and services
Free access to the Mysa spa facilities outside of working hours

📌 Front Desk Agent Mysa Nordic Spa Saint Peters Bay
🏢 Murphy Hospitality Group
📍 Saint Peters Bay

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