Job Description

The UPS Store is seeking a dependable, customer-oriented Store Associate to join our team. The ideal candidate will provide outstanding customer service while assisting with shipping, printing, mailbox services, passport photos, and general retail operations.

Key Responsibilities
Greet customers and provide exceptional customer service.
Process domestic and international shipments through UPS and other carrier services.
Assist customers with packing, shipping labels, tracking, and shipping-related inquiries.
Provide printing, copying, scanning, laminating, binding, and document finishing services.
Take and process passport and identification photos according to government requirements.
Manage mailbox rentals, mail receiving, package handling, and customer notifications.
Operate cash registers and POS systems while accurately processing payments.
Promote and sell store products and services to customers.
Maintain inventory levels and restock retail merchandise and shipping supplies.
Ensure the store is clean, organized, and professionally maintained.




Follow company policies and procedures while maintaining confidentiality of customer information.
Perform other store-related duties as assigned by management.

Qualifications
Previous retail, customer service, or shipping experience is preferred.
Solid communication and interpersonal skills.
Basic computer proficiency and ability to learn store systems.
Ability to multitask and work efficiently in a fast-paced workplace.
Robust attention to detail and problem-solving skills.
Ability to lift and move packages up to 50 lbs.
Reliable, professional, and able to work independently as well as part of a team.

What We Offer
Competitive wages.
On-the-job training.
Supportive team setting.
Prospects for growth and advancement.

Join our team and help customers with their shipping, printing, mailbox, and business service needs while delivering an exceptional customer experience.

Pay: $18.25-$20.00 per hour

Benefits:
Flexible schedule
On-site parking

Work Location: In person

📌 Store Assistant Surrey
🏢 The ups store
📍 Surrey