Join Premier Equipment as a Service Manager and drive exceptional service in a customer-focused role. Lead a team dedicated to maintaining equipment across Ontario.

In this pivotal position at Premier Equipment, you will manage operations, workflow, and customer interactions, ensuring a high-quality service workplace. As a people-first leader, you will develop talent while enhancing process efficiencies.

Your operational acumen will be key to meeting performance targets and improving the customer experience.

Key Responsibilities:
Develop and mentor technicians and service advisors
Ensure customers receive timely and respectful service
Establish and maintain service KPIs for the team
Streamline operations and reduce equipment downtime




Engage with internal departments for cohesive service delivery

Requirements:
Experience managing a team of at least 6 service specialists
Deep understanding of service operations and metrics
Solutions-oriented with a customer-focused attitude
Calm under pressure and decision-making abilities
Bonus: Red Seal certification or industry-specific experience

Drive customer satisfaction and operational excellence as the Service Manager at Premier Equipment in Ontario.
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📌 Premier Equipment Service Manager Role Markham
🏢 Premier Equipment
📍 Markham