Join Intact as a Customer Accounts Specialist in a part time hybrid setting, focused on delivering outstanding service in St. John's. Facilitate billing support through calls while contributing to team success in an engaging workplace.

In this pivotal role, you will assist clients and brokers by addressing billing needs and providing guidance through phone communication. The position demands a commitment to performance metrics while ensuring an optimal customer experience in a supportive team atmosphere.

Key Responsibilities:
• Address customer billing needs through calls and emails
• Maintain compliance with call center performance metrics
• Update account details and process payment adjustments




• Educate clients on self-service digital tools
• Ensure accuracy in all billing tasks completed

Requirements:
• One year of customer service experience, preferably in call centers
• Robust communication skills and customer service focus
• Detail-oriented with organizational ability
• Technology proficiency is preferred
• Must be eligible to work in Canada

Utilize your skills in a fulfilling customer support role where you contribute to excellence at Intact.
J-18808-Ljbffr

📌 Customer Accounts Specialist Hybrid Role Newfoundland And Labrador
🏢 belairdirect
📍 Newfoundland and Labrador