Join our energetic team as a Patient Services Specialist at Solis Optics in Regina, focused on delivering exceptional service and support. Your role is crucial in ensuring patients have a rewarding experience with our optical services.
This full-time position allows you to work 30 to 40 hours weekly at our Regina store, which operates Monday through Saturday. You will engage directly with customers, managing check-ins, appointments, and their overall experience. Your tech-savvy approach will aid in ensuring smooth operations.
Key Responsibilities:
• Welcome customers and manage their experience from check-in
• Schedule appointments and prepare necessary prescriptions
• Process billing for patients and insurance companies
• Provide excellent customer service throughout their visit
• Assist with additional store operations as needed
Requirements:
• Retail experience considered an asset
• Ability to multitask in a rapid-paced environment
• Familiarity with MS Office and technology tools
• Solid communication and interpersonal skills
• Proactive and adaptable team contributor
Support our mission at Solis Optics, making a meaningful impact daily.
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