Elevate guest satisfaction as an At Your Service Agent at The Dorian in Calgary. Engage with guests and manage front office operations for an unforgettable experience in this full time, in office prospect.

The Dorian, part of the Autograph Collection and Courtyard by Marriott Calgary Downtown, is looking for a dedicated AYS Agent. In this position, you will play a pivotal role in guest services, focusing on communication, reservations preparation, and order management. Your goal is to ensure guests feel valued and receive outstanding service throughout their stay.

Key Responsibilities:
• Deliver exceptional service to all hotel guests
• Prepare and manage room reservations and upgrades
• Oversee restaurant reservations and guest messaging




• Document incidents and assist in service recovery
• Ensure adherence to safety and security procedures

Requirements:
• One year of hospitality experience required
• Hospitality or Tourism qualification preferred
• Strong organizational and communication skills
• Ability to thrive in fast-paced settings
• Flexibility for various shifts including mornings and weekends

Become a vital part of The Dorian team as an AYS Agent, combining your passion for service with your expertise!
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📌 Full Time Ays Agent At The Dorian Alberta (Canada)
🏢 The Dorian Autograph Collection Hotelurtyard by Marriott Calgary Downtown
📍 Canada