A Host/Runner is the first person the guest sees and the last: you are the face of the restaurant! As a host/runner, you will be a member of a cohesive team that supports each other’s success in a rapid-paced environment.
What you will do:
Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
Transparent down tables and prepare them for incoming guests
Organize reservations and take out orders both in-person and over the phone
Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
The host greets and seats people, while the runner runs food to the customers at their tables
This is a hybrid position, and you will either be a host or a runner for the shift - not both in the same day (but will be trained for both roles)
Perks of the job:
Great pay
Adaptable schedules
Growth opportunities
A Host/Runner is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day!
J-18808-Ljbffr
📌 Host/runner Ontario
🏢 Ontario Trillium Foundation
📍 Ontario
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.