Elevate customer service and operational performance at Roots as a Team Lead. This position combines leadership, retail experience, and a passion for quality in a team-oriented setting.

We are seeking a Team Lead who can manage store functions and uphold an exceptional shopping experience. With over one year of relevant experience, you will empower associates and work closely with management to optimize results. Your ability to provide effective feedback and training will contribute significantly to team success.

Key Responsibilities:
• Promote a customer-focused selling culture
• Oversee daily operational tasks and report submissions
• Assist with resolving customer service issues
• Create open communication among team members
• Perform opening and closing store procedures

Requirements:
• Minimum 1 year in luxury retail or apparel
• Proven ability to lead and inspire teams
• Excellent organizational and reporting skills
• Must be available diverse shifts including weekends
• Strong passion for customer engagement

Drive team achievement and enhance the Roots brand experience through effective leadership.
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📌 Retail Team Lead Opportunity Ontario
🏢 Roots
📍 Ontario