Enhance customer experience at Jim Pattison Collision & Glass as a Bodyshop Customer Service Agent in Winnipeg, Manitoba. Deliver exceptional service while guiding customers expertly through their repair journey.
This permanent, full time role emphasizes your customer-facing skills in a bustling environment. You will effectively communicate between customers, technicians, and insurers, ensuring clarity throughout the repair process. A strong background in collision repair will enrich your interactions and problem-solving abilities.
Key Responsibilities:
• Manage customer interactions from vehicle intake to completion
• Provide timely updates on repair status and timelines
• Foster customer relationships through professionalism and empathy




• Coordinate documentation and manage communications efficiently
• Collaborate with various stakeholders for seamless service
Requirements:
• Relevant experience as a Customer Service Representative
• In-depth knowledge of collision repair processes
• Strong communication and organizational skills
• Ability to handle difficult situations with patience
• Teamwork skills to enhance overall operations
Leverage your expertise to support customers at Jim Pattison's leading collision center.
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📌 Bodyshop Customer Service Agent Winnipeg
🏢 The Jim Pattison Auto Group
📍 Winnipeg