Become a Scheduling Specialist with CBI Home Health in Whitby, ON, where you'll manage client care through effective scheduling. This role combines remote and in office work to streamline care delivery.

The Care Access Representative serves as the main point of contact for clients and staff, ensuring smooth scheduling operations in a rapid-paced contact center environment. You'll build strong relationships and utilize robust problem-solving skills to navigate scheduling challenges efficiently while optimizing patient care plans.

Key Responsibilities:
• Optimize care provider assignments with scheduling software
• Achieve KPIs for call efficiency and scheduling accuracy
• Communicate proactively with clients and care providers




• Foster positive relationships with all stakeholders
• Maintain and update care-related databases accurately

Requirements:
• Grade 12 education minimum
• At least 2 years in customer service or scheduling
• Skilled in Microsoft Office and scheduling software
• Solid communication abilities, both verbal and written
• Excellent organizational skills with a detail-oriented approach

Enhance the quality of care through precise and compassionate scheduling as part of the CBI Home Health team.
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📌 Scheduling Specialist At Cbi Home Health Ontario
🏢 CBI Home Health
📍 Ontario