Join Intrepid Travel as a Sales Consultant and support adventure planning for travelers in North America. Work in a contact center environment, juggling sales and customer service tasks.
In this permanent full time role, you’ll play a key role in transforming inquiries into bookings by providing exceptional service across multiple channels. This position requires a blend of sales acumen, customer relationship management, and strong communication skills, all while working in a hybrid model with time spent in the Toronto or Golden office.
Key Responsibilities:
• Assist customers via phone, email, and social media
• Convert inquiries into sales bookings efficiently
• Maintain detailed and accurate customer records
• Respond to customer questions with expertise
• Foster cooperative team efforts to achieve KPIs
Requirements:
• Experience in sales or customer service roles
• Excellent verbal and written communication skills
• Familiar with Microsoft Office and CRM platforms
• Strong organizational skills for exact booking management
• Flexibility to work varied shifts, including weekends
Bring your passion for travel and customer service excellence to Intrepid Travel’s dynamic team.
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