The Account Manager is responsible for growing sales and increasing company profitability by maintaining and expanding relationships with existing customers while actively developing new business within an assigned territory. This role focuses on promoting products and services, providing technical support, and delivering customer training to drive long-term value and customer satisfaction.

Key Duties & Responsibilities

Manage and maintain strong customer relationships to ensure high levels of satisfaction

Generate new sales with existing customers and develop new customer opportunities within the assigned territory

Act as a liaison between clients and internal departments to ensure accurate communication and service delivery

Utilize CRM and other online sales tools to keep Operations and Management informed of sales activity, upcoming projects, and opportunities

Visit job sites as required to take measurements, provide client services, or support project needs

Collect and share competitive intelligence and market information while collaborating with the sales team

Prepare, present, and follow up on customer quotations

Collaborate with management to develop and achieve sales and training objectives

Assist in the development of sales presentations and marketing materials

Deliver in-depth sales presentations highlighting key perks, ROI, and overall value

Conduct business with honesty and integrity in all customer and vendor interactions





Participate in trade association events and local industry organizations as required

Perform other duties as assigned

Employee Safety Responsibilities

Work in compliance with all health and safety legislation, company policies, and procedures

Take all reasonable precautions to ensure the health and safety of workers under their supervision

Communicate known workplace hazards and existing controls to mitigate risk

Involve workers in hazard identification and control processes

Ensure all workers are adequately trained, knowledgeable of equipment, and properly supervised

Maintain regular safety communication and observe safe work practices

Report incidents or imminent dangers and participate in investigation processes as required

Required Qualifications

Minimum 3 years of sales and/or account management experience

Knowledge of industrial safety equipment and services is considered an asset

Business degree or equivalent combination of education and experience

Experience selling multiple product and/or service lines

Strong communication skills with the ability to convey key information to diverse audiences

Proven consultative selling skills

Demonstrated ability to assess client needs, develop proposals, and deliver tailored solutions

Experience working with BPM systems

Strong relationship-building and interpersonal skills

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📌 DXP - Account Manager (Edmonton)
🏢 ProSeal Service Group
📍 Edmonton