Lead exceptional customer service at LensCrafters as a Licensed Team Lead. Combine your optical expertise and leadership skills to enhance customer satisfaction and store success.
In this full time role, the Licensed Team Lead will manage key optical processes while ensuring patients receive outstanding service. This position requires a robust background in retail, communication, and optical theory. You will also be responsible for assisting customers and mentoring staff in their skills related to eyewear selection and care.
Key Responsibilities:
• Ensure the team provides unparalleled customer service
• Assist customers with product selections and recommendations
• Serve as an alternate store key holder
• Provide expertise on lens choices based on prescriptions
• Oversee safe lab operations and staff training, if applicable
Requirements:
• Current state Opticianry license required
• Strong optical and retail experience
• Leadership experience in a retail setting
• Proficient in basic optics and measurements
• Excellent communication and problem-solving skills
Bring your passion for eyewear and superior service leadership to LensCrafters.
J-18808-Ljbffr
📌 Licensed Team Lead At Lenscrafters Ontario
🏢 LensCrafters
📍 Ontario
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