Employment CounsellorPolycultural Immigrant & Community ServicesToronto Metro areaScarborough, ONclosed 2 days ago (Mon, 20 Jul)full time - $26.98/hourThis is a bargaining unit position.All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.ScopeWe are seeking a highly motivated and adaptable Employment Counsellor to join our dynamic team. The employment counsellor role operates in a high-volume, high-demand environment, requiring exceptional organizational skills, the ability to prioritize effectively, and a proactive approach to problem-solving.The Employment Counsellor is responsible for providing employment-related supports to clients in the Engage, Explore, Progress, Start and Succeed stages of the Integrated Employment Services program. Responsibilities include generating referrals for unemployed, newcomers, youth, OW recipients, conducting common assessment and employment action plan development with the clients, facilitating workshops to help clients develop employment-related skills, arrange skills training, and conduct regular follow-ups and coaching sessions with clients.In-person services must be delivered at our Eglinton Avenue East/Midland Avenue, Scarborough office locations. Hours are 8:30 am to 4:00 pm Monday through Friday, excluding statutory holidays.ResponsibilitiesProvide full range of employment-related services to eligible job seekersConduct outreach to achieve client volume targets for each client stream and inclusion groupsDeliver intake, common assessment, and collaborative development of individualized employment action plan, which captures activities, goals,



and pre‑employment services required to progress the client towards employmentOffer guidance in trade certification or professional licensing, assistance with job search techniques, and processProvide comprehensive information on labour market, regulated professions, and job searchOrganize and facilitate workshops on employment‑related topicsConduct regular contact appointments with each client with a focus on improving the client’s job readiness for current labour market opportunities and progressing them towards their employment goalsSupport each client to secure and maintain employment by providing support to transition into employment and manage barriersAssist clients with succeeding in work, career development, and crisis responseDeliver retention services, including monitoring checkpoints and ongoing support to achieve the next employment milestoneMaintain and expand client’s base through community penetration and itinerate functions, which includes off‑site visits, developing outreach materials, and promoting community networksMaintain strong working relations with agency programs and partner agenciesMaintain accurate records of clients assisted and services providedEffectively track and provide accurate reporting for managerOrganize and update regularly employment‑related materials and tools for easy accessPerforms other duties as assignedCommunicationsUsing a variety of communication styles and strategies to foster open communications and the exchange of information and discussion on an ongoing basis.InitiativeDoes more than is required or expected in the job; does things that no onehas requested that will improve or enhance services, avoids problems, and develops entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.ServiceDemonstrates strong commitment to meeting the needs of co‑workers, managers, clients, or community members, striving to ensure their full satisfaction.QualificationsDegree or diploma in Employment Counseling, Psychology, or Education, and at least three (3) years experience in employment counseling or a combination of experience and education that fulfills the requirementsKnowledge of labour market, employment assessment, job search techniques and process, trade certification, and professional licensing pathwaysDemonstrated strong employment counseling skillsStrong organizational skills to manage large caseload, data, and reportingKnowledge of immigration and refugee services and of the ethno‑specific programs and services within the GTAFamiliarity with issues facing newcomers in Canadian urban setting and systemic barriers facing integration in education, social, cultural, and economic aspects of Canadian lifeExcellent interpersonal, cross‑cultural, written, and verbal communication skillsExperience in outreach, community development, and marketing of programs and servicesAbility to work versatile schedules on an as needed basisReliable transportation, valid driver’s licenseOther requirementsA satisfactory Vulnerable Sector Police Check (completed when offer is made)BenefitsPolycultural offers comprehensive benefits including employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).If you are passionate about making a difference in the lives of newcomers and diverse communities, we invite you to apply today and be part of our dedicated team at Polycultural Immigrant & Community Services!Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.#J-18808-Ljbffr

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