Library Client Service Associate - Prince Albert Campus
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. Please see Special Instructions for more details.
Saskatchewan Polytechnic considers the diversity of our workforce to be one of our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees. Competition Number Competition Number P17815 Posting Title Posting Title Library Client Service Associate - Prince Albert Campus Classification Classification Band 2 Location Location Saskatchewan Polytechnic Prince Albert Campus Other Location(s) Building Building Prince Albert Campus, Technical Building Other Building Date Posted Date Posted 08/14/2026 Closing Date Closing Date 08/25/2026 JIQ # JIQ # 032 Start Date Start Date 09/08/2026 End Date End Date 12/24/2026 Open Until Filled No Ongoing Ongoing No Category of work Category of work Part Time Bargaining Unit Bargaining Unit Professional Services Hours of Work Hours of Work To be Assigned, Regulated 36 hours (modified) Salary Range Salary Range $20.53 to $24.53 per hour Temporary Market Stipend Temporary Market Stipend Total Assigned days (AC) / Total Hours per biweekly pay (Part-Time 0.75 FTE ) 54 hours per pay period. Daytime availability required for shifts. Posting Status Posting Status Open Job Duties/Qualifications, Skills and Abilities(QSA)
1. Greet and welcome everyone to the library 2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment 3.
Maintains client relationships by responding to basic library reference help and documenting action 4. Proactively prepares for customer inquiries by studying products, services and customer service processes 5. Assists clients in signing materials in and out 6. Show clients how to use technology throughout the library 7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines 8. Shelving, sorting, and processing materials 9. Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning) 10. Refer students to library resources to meet their needs 11. Provide technical assistance with library equipment and technology 12. Take payments for library fine and fees 13. Provide assistance with tracking and updating library usage data 14. Assist with client’s lab/study room bookings 15. Handling cash. 16. Provide basic clerical support QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
1. Minimum six (6) months experience in a customer service setting 2. Grade 12 with supplementary training or experience in technology 3. Basic knowledge of Microsoft Office 4. Basic Internet 5. Basic working knowledge of computers and related office equipment 6. Effective oral communication skills including basic telephone and customer service experience 7. Effective time management and organizational skills 8. Knowledge of automated system software (client databases, inventory etc.) 9. Handling cash and use of a digital cash register 10. Ability to work alone 11. Attention to detail 12. Demonstrates understanding and valuing Equity, Diversity, and Inclusion. Desired QSA
Posting Supplemental Questions
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📌 Library Client Service Associate - Prince Albert Campus (Winnipeg)
🏢 Saskatchewan Polytechnic
📍 Winnipeg
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