Step up as a Lead Concession Supervisor in a lively stadium environment, where you will direct operations and ensure top-notch service. Your leadership will drive team performance and customer satisfaction at our events.
In this role, you will supervise and motivate concession staff while negotiating the fast-paced demands of event days. Your strong communication skills will help you resolve customer issues effectively. Collaborating with the Senior Supervisor, you will ensure that all products are well-stocked and meet quality assurance standards.
Key Responsibilities:
• Foster teamwork and positive morale among staff
• Train and mentor staff on policies and procedures
• Organize and maintain concessions before and during events
• Monitor compliance with safety and health standards
• React to customer concerns with a service-oriented approach
Requirements:
• Minimum 1 year supervisory experience is necessary
• Smart Serve Certificate required
• Must pass a background check and be bondable
• Robust mathematical ability for managing inventory
• Physical capacity to lift up to 40 pounds
Lead a spirited team in delivering exceptional concession services at our events.
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📌 Lead Concession Supervisor Position (Ottawa)
🏢 Compass Group Canada
📍 Ottawa