Our client is seeking a hands‑on IT Support Technician to join their team in Brampton. This role is ideal for someone who enjoys a mix of desktop support, device deployment, troubleshooting, and end‑user assistance in a busy operational setting.

Working onsite, you will provide technical support to office and operations staff, ensuring computers, mobile devices, printers, and other technology systems are configured, maintained, and functioning effectively.

What You'll Be Doing
Image, configure, and deploy laptops and desktop computers for new and existing users
Install software, operating system updates, and company‑standard applications
Set up and deploy mobile devices, including phones and tablets
Provide day‑to‑day technical support for employees across the business
Troubleshoot hardware, software, network, and Office 365‑related issues
Support printers and peripherals, including toner replacement and issue resolution
Manage and resolve support tickets while providing timely updates to users
Document technical issues, solutions, and support activities




Assist with onboarding and technology setup for current employees
Ensure IT equipment inventory and deployment records remain accurate

What We're Looking For
Strong troubleshooting and problem‑solving skills
Experience supporting Microsoft Office 365 settings
Hands‑on experience imaging and deploying computers
Experience configuring and supporting mobile devices (phones and tablets)
Knowledge of printers, peripherals, and general desktop support
Excellent customer service and communication skills
Ability to prioritize multiple support requests in a rapid‑paced environment
Experience with ticketing systems and IT documentation is an asset

This position is based in a dynamic distribution and operations‑focused environment. The successful candidate will be comfortable working directly with both office and operational staff, providing hands‑on support throughout the facility and responding quickly to day‑to‑day technical needs.
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📌 It Helpdesk Brampton
🏢 Experis
📍 Brampton