Enhance your career in customer service with Crossroads C&I; as an Inside Sales Representative. Join our Coquitlam team to establish solid relationships while managing orders and inquiries.
Our company seeks a customer-focused Inside Sales Representative with three years of wholesale distribution experience. You will excel in a rapid-paced order desk environment, dealing with contractors and suppliers while demonstrating mechanical aptitude. This role emphasizes pleasant interactions and professionalism, ensuring quick and accurate service for our long-term customers.
Key Responsibilities:
• Take customer orders via phone, email, and in person
• Analyze and interpret customer requests efficiently
• Address technical and product-related inquiries
• Enter orders into the computer system accurately
• Monitor shipment schedules for timely delivery
Requirements:
• Minimum three years experience in order desk roles
• Strong mechanical aptitude and interpersonal skills
• Detail-oriented with a focus on customer satisfaction
• Ability to maintain professionalism under pressure
• Knowledge of product lines in the insulation industry
Drive success in customer service and inside sales at Crossroads C&I; in Coquitlam, BC.
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