Join Manion as a Customer Experience Specialist, where you'll support Plan Members through phone, email, and chat in a hybrid work model. Make a real impact with your expertise!

You'll handle inquiries related to plan coverage and claims in a nurturing workplace. Through comprehensive training, you will gain essential skills and feel supported by a team-oriented team atmosphere. Embrace the flexibility of remote work while enjoying comprehensive benefits designed for your well-being.

Key Responsibilities:
• Advocate for our Plan Members and provide exceptional service
• Efficiently manage multiple inquiries while remaining composed
• Facilitate positive interactions in challenging situations




• Collaborate with the team to find effective solutions
• Ensure accurate and helpful responses to all inquiries

Requirements:
• Minimum 2 years experience in customer service or call center
• Solid skills in spoken and written English communication
• Post-secondary degree required
• Proven multitasking and time management skills
• Proficiency in various customer service software

Leverage your customer service skills at Manion, delivering meaningful support to the community while enjoying adaptable work options.
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📌 Customer Service Agent Hybrid Role Ontario (Canada)
🏢 Manion Wilkins & Associates
📍 Canada