Drive customer satisfaction as a Customer Service Specialist at London Honda in London, Ontario. Engage with customers for vehicle repairs and finance-related assistance in a full time role.

The Customer Service Specialist position at London Honda, part of AutoCanada, focuses on creating appointments, handling customer inquiries, and managing the lease finance portfolio. You will contribute to a people-driven culture emphasizing continuous development and operational excellence while managing customer expectations in a agile setting.

Key Responsibilities:
• Assist in scheduling repairs and processing payments
• Submit warranty claims and create preliminary estimates
• Manage intake of collision vehicles and work orders




• Provide timely updates to customers about repair status
• Educate clients on insurance and repair processes

Requirements:
• College diploma or two years relevant experience required
• Automotive BDC experience preferred
• Proficient in Microsoft Office and automotive software
• Robust problem-solving and customer service skills
• Excellent communication skills both verbally and in writing

Support London Honda customers with exceptional service and expertise in this critical role.
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📌 Customer Service Specialist At London Honda Ontario
🏢 Socket.dev
📍 Ontario